How to send Videograms

You can create VideoGrams to attach to emails you will send to an incarcerated individual. A VideoGram is a recording using a webcam attached to your computer. To create the VideoGram the system will take control of your default web camera to make a recording of yourself for your friend or relative. The VideoGram is […]

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How to buy stamps to send EMail, photos, eCards, Snap n’ Send and VideoGrams

Before sending email, photo attachments, eCards, Snap n Send or Videograms you must purchase stamps. Select you incarcerated individual. To buy stamps On the JPay home page, on the Navigation menu, click Email. On the Compose page, on the Email menu, click Buy Stamps. On the Buy Stamps page, select the stamp package you want and click Continue. Choose your payment method […]

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How to Send Email

Once you have purchased stamps you can send emails to the individual you select. Your emails will be delivered in one or two business days but never on weekends or holidays. To send email On the JPay home page, on the Navigation menu, click Email. On the Compose page, enter the content for your email. You can then […]

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Learn About Email

You can send email to the inmate/offender you want by using JPay.com or JPay apps for Android and iOS.  Availability of features vary by facility. Click here to lookup services offered at your incarcerated individual’s facility. Before you send email you must buy stamps. You can check your stamp purchase history at any time. You […]

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