Registering

Before sending money or communicating with your incarcerated individual, you must first register with JPay.

  1. On the JPay home page, in the Select State box, type the state where your incarcerated individual resides.
  2. In the Enter Inmate ID # box, enter the incarcerated individual ID# for your friend or relative, then click Next.
  3. On the Search Results page, click on the individual.
  4. On the Registration page enter your information, then click on the text, Payments Terms of Service to read them. Then select the checkbox acknowledging you have read and agree to Payments Terms of Service.
  5. Click Register.

Note: Remember the email address and password you enter as you will use this to login to the website. Your email address is your login ID.

Note: The password you enter during registration must be 8-16 characters long and must only contain lower/upper case letters, numbers, and special characters(!, @, #, $, %, ^, &, *).